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6 Mar 2019

Temporary Sales Administrator

Blacknight – Posted by blacknight Anywhere

Job Description

Are you ready to join one of Irelands most cutting-edge IT companies?

An exciting opportunity has arisen and we are looking for enthusiastic candidates with a minimum of 2 years sales and/or customer service experience to join a dynamic team.

Blacknight (www.blacknight.com) is Ireland’s leading web hosting company and domain registrar. Based in Carlow and 100% Irish-owned, Blacknight provides innovative solutions to more than 90,000 customers in 120 countries worldwide. Along with domain registration and web hosting Blacknight also offer a comprehensive range of email, security, digital marketing and productivity solutions.

We are currently seeking a Sales Administrator with a genuine interest and passion for the IT sector and a proven track record in delivering exceptional customer service.

Job Title: Sales Administrator (12 month contract)

Reporting to: Sales Manager

Salary: €25,000 plus benefits*

Location: Carlow

Experience in the IT industry a distinct advantage but is not essential.

Responsibilities:

  • Manage customer queries and sales queries via phone, email, social networks and instant messaging platforms.
  • Conduct outbound calls to assist with customer queries and identify additional business opportunities.
  • Achieve KPIs as set out by the Sales Manager.
  • Sales administration, data entry, customer communication, order processing.
  • Proactively work both independently and as part of a team.
  • Recommend solutions that meet the customers’ needs through a consultative sales approach.
  • Communicate technical information on our range of services in an easily understandable manner.
  • Maintain an exceptional level of customer service.

Skills and Experience required:

  • Minimum 2 years’ experience in sales administration and/or customer service.
  • Proven track record in working to and achieving KPI’s.
  • Background in the IT Industry is advantageous, particularly a familiarity with the Internet industry, domains and web hosting.
  • Fluency in a second European language, other than English, while not essential would be advantageous.
  • PC literate; Microsoft Word, Excel, PowerPoint, Outlook, E-mail etc.
  • Experience of working with a CRM system is advantageous.
  • Good organizational skills and the ability to multi-task and prioritize tasks.
  • Excellent communication skills both written and verbal.

*Benefits Working At Blacknight

  • Free car parking
  • Subsidised canteen
  • Fresh fruit delivered weekly
  • Nespresso and other hot beverages available
  • Regular performance reviews
  • ½ day holiday on your birthday each year
  • Salaried job with weekly payment
  • Bike to work scheme available
  • Mini-gym and showers on site
  • Relaxed dress code

For more information on Blacknight including a brief history, location, benefits of work for us and of course contact information please take a look at our careers page: https://www.blacknight.careers/ we hope you like what you see.

Full training will be provided. Application closing date March 31st 2019.

How to Apply

To apply for this position, please email your C.V. and a brief cover letter to careers@blacknight.com. We look forward to hearing from you.

Job Categories: Administrative. Job Types: Temporary. Job Tags: Admin and sales.

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