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12 Aug
2013
Full-Time Customer service role for Danish speakers with an interest in IT
Job Description
Customer service role for Danish speakers with an interest in IT
Athens, Greece
Our client is one of the world’s leading providers in excellent customer service and technical support to companies worldwide from its Southern Europe and Middle East headquarters in sunny Greece. It is a multi-lingual, multi-cultural workplace just outside Athens.
Job and Responsibilities
Technical support role in centre outside Athens:
- · Primary point of contact for customers with technical issues
- · Handling customer queries and complaints over the phone through Danish
- · Identifying customers problems and complaints
- · Endeavouring to solve any problems presented to you
- · Following company protocol
- · Escalating problems to 2nd level where necessary
Requirements
- · Fluent Danish
- · Fluent English
- · Interest in technology/I.T.
- · Excellent communication skills
- · Customer Service experience is a bonus
- · Technical Support experience is a bonus
- · Willing to relocate to Athens, Greece
Benefits
- · Competitive salary
- · Full paid (after the 4th day) training provided
- · Relocation package including flight to Greece and two weeks in a hotel
- · Working in beautiful sunny Greece near the sea
- · Discounts in local shops
- · International working environment
- · On-site canteen
- · Career development opportunities
How to Apply
If you are interested in this opportunity please send all applications to info@firstplacerecruit.ie1442 total views, 3 today
