Technical Jobs in Ireland - Irish Technical Vacancies

[Full-time] Junior Technical Support Advisor (Dutch) at OVH Hosting Ltd

2011-08-09 15:35:40

Location: Dublin
URL: http://www.ovh.ie

Description:

Ireland – Dublin

OVH, the leading web hosting company in France and number 1 in Europe is looking for a Technical Support Advisor for its Dublin office.

Junior Technical Support Advisor (Dutch)

Mission:

To inform and help our clients via e-mail and telephone regarding our products and services.
To diagnose and fix the general and specific problems relating to their web hosting services.
Preparation of guides and translations.
You will be responsible for managing the technical interface between the subsidiary in Dublin and the head office in France.

Competences required:

* Good technical knowledge of Web Hosting / Internet access * Knowledge of GNU/Linux environment * HTML language, FTP, Emails… * Good knowledge of IT * Languages: o Dutch: fluent / native o English: fluent o French: Good understanding (reading and spoken)

Background:

Higher Diploma or Degree in IT and have relevant IT experience.

Qualities required:

Excellent communication, organisation and customer service skills are prerequisite. You must be dynamic, disciplined and take the initiative in your work.
You will also have a strong ability to listen in order to find solutions plus show leadership in conveying the spirit of the OVH organisation. You must be able to meet (and/or exceed) agreed targets (quantitative and qualitative)

Are you interested in this offer? Please send your CV + Covering Letter to jobs-ie@ovh.com (in English please)

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[Full-time] Technical Support Advisor at OVH Hosting Ltd

2011-06-13 17:48:21

Location: Dublin
URL: http://www.ovh.ie

Description:

OVH, the leading web hosting company in France and now No. 1 in Europe is looking for a motivated Technical Support Advisor for its Dublin office. Dynamic and reliable, you will also be strong at making decisions and using your own initiative. Your primary responsibilities will include: informing and helping our clients via e-mail and telephone regarding our products and services. Diagnosing and fixing the general and specific problems relating to their web hosting services and preparation of guides and translations.
You will be responsible for managing the technical interface between the subsidiary in Dublin and the head office in France. Excellent technical knowledge on hosting and Internet access is required plus practical knowledge of GNU/Linux environments. A good knowledge of IT – HTML language, FTP, Emails etc.. is also required. You will require excellent communication skills, be self motivated, self disciplined, responsible and work on your own initiative. French is appreciate;

Please send your CV AND covering letter to jobs-ie@ovh.com

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[Full-time] Senior Product Applications Engineer / Customer Support Engineer - XILSP1804/MC at Webrecruit Ireland

2011-03-22 07:47:55

Location: Dublin
Description:

Senior Product Applications Engineer / Customer Support Engineer – Embedded Systems (Electronics)
Dublin
€Excellent DOE Plus Bonus, Health Insurance, Critical Illness Cover, Stock Shares, Company Pension Scheme, 22 Days’ Holidays + Public Holidays, Subsidised Canteen, Onsite Gym

Our client has been a semiconductor industry leader at the forefront of technology, market and business achievement for more than 25 years. They are breaking new ground in using SharePoint as a collaboration platform and as such, an opportunity has arisen for a Senior Product Applications Engineer / Customer Support Engineer to join their team.

This is the ideal role for a high calibre candidate with client-facing experience gained in a technical engineering role to work with a company which offers a value-driven, rewarding work place. Training and excellent career development prospects make this a role not to be missed.

As a Senior Product Applications Engineer / Customer Support Engineer, you will be responsible for assisting customers in solving their design issues. You will achieve this by providing appropriate workarounds and solutions to a wide spectrum of technical challenges.

Sharing your technical knowledge with the larger design community, you will support fellow engineers by providing support on strategic design. Acting as a main point of contact for key customers, you will also be expected to mentor new employees.

Your duties will include:

- Providing direct technical support to customers on critical design issues – Inputting to product development teams – Developing the team by providing training and excellent leadership – Providing project support for key customer accounts

To be considered for this role, you must have:

- extensive customer-facing experience gained within a technical engineering role working with embedded system architecture – detailed knowledge of digital design practices – a BSc or MSc degree in electronics, computer science or another related discipline

Additionally, as a Senior Product Applications Engineer / Customer Support Engineer, you will be a team player with the desire to learn new technologies and be continually challenged.

Our client has a preference for candidates with fluent French or German language skills, but this is by no means essential.

To apply for the role of Senior Product Applications Engineer / Customer Support Engineer, please apply via the button shown. If your skills and experience meet with this requirement, we will provide our client with your full details so that they can consider whether you may be suitable for the vacancy advertised. By submitting your application to us, you give express consent to us using your details for this purpose.

This vacancy is being advertised by Web Recruit Ireland Ltd. The services advertised by Web Recruit Ireland Ltd are those of an Employment Agency. No terminology in this advert is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community. Furthermore, all qualifications listed are indicative and we confirm that we are willing to accept applications from persons holding equivalent qualifications.

Additional Keywords: Senior Product Applications Engineer, Customer Support Engineer, Embedded Systems, Product Applications Engineer, Electronics Engineer, Electronics Engineering, Applications Engineer.

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[Full-time] Order Management Administrator at Hall Recruitment

2011-03-07 13:10:47

Location: Dublin
URL: http://www.hallrecruitment.ie

Description:

Order Management Administrator – Maternity Cover (Up to 10 months)

Purpose of the Job:
Order administrator to manage and coordinate the processing of customer purchase orders and ensures accurate receipt and booking of sales orders.

Essential Functions and responsibilities include, but not limited to the following:
·Daily monitoring of Order Management email folders
·Processing Purchase Orders per company guidelines and entering into Oracle.
·Updating Opportunity /Quotes in Salesforce with order information and adding attachments when required.
·Processing of Loaner orders, Rental orders and trade in orders that require management of outstanding equipment returns.
·Coordinates fulfillment of orders with US Operations. Monitors backlog and open order issues and establishes priorities.
·Provides Sales Acknowledgement to customer and manages promise dates for on time delivery. Communicates any additional information required to complete shipment.
·Responds to inquiries from customers both external and internal regarding status of orders and identifies and resolves any order related issues.
·Completes PO packets – PO checklist, order modifications, configurations, required price approvals and country specific requirements.
·Responsible for Oracle Maintenance of Customer Master, Order updates and Install base maintenance.
·Process Customer Software Evaluation Requests and Internal Demo license requests per Company guidelines.
·Researching data in various systems – Oracle, IxLicensing, Salesforce, Maxplus, Expandable and Filemaker.
·Assists with special projects and reporting requirements.

Qualifying Skills:

·3 to 5 years experience in Sales Order Administration
·Highly organized with strong time management and decision making abilities
·Manages priorities efficiently and independently and requires minimal supervision
·Global Team dynamics – works effectively with team members and supports department and company goals.
·Ability to manage communications effectively with various time zones across the globe.
·Must have strong interpersonal skills to manage conflict, adversity and negotiate resolution.
·Responsive and empathetic to customer needs and requirements
·Ability to handle long periods of computer usage
·Ability to communicate clearly and effectively (written and verbal)
·Proficient in MsOffice and Outlook
·DB experience – Oracle knowledge a definite advantage

About the opportunity:

·Chance to join an exciting successful multinational company
·Opportunity to work with leading edge IP technology and expand knowledge with the Industry Leader

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[Full-time] Customer Service Administrator / Sales Administrator - MEDCS0903/MC at Web Recruit Ireland

2011-02-26 17:23:07

Location: Wicklow
Description:

Customer Service Administrator / Sales Administrator
Bray, Co Wicklow
Up to €28,000 DOE Plus VHI, Company Pension Scheme (after probationary period), 22 Days’ Holiday + Public Holidays

As leaders in the sourcing and supply of exempt medicinal products, our client delivers pharmaceutical supplies across Europe. An opportunity has arisen for a Customer Service Administrator / Sales Administrator to join their team.

This position offers a hardworking customer service/sales administrator the opportunity to work in a team that thrives on building excellent client relationships, as well as comprehensive product training.

As a Customer Service Administrator / Sales Administrator, you will be responsible for taking customer orders and acting as the first point of contact for product queries. This will involve answering calls from customers in hospitals, pharmacies and retail pharmacies.

Your duties will include:

- receiving and processing electronic or manual orders from customers – ensuring orders are correctly completed – handling customer queries and escalating where appropriate – building and maintaining a high degree of customer care and focus

To be considered for this position, you must have extensive experience as a customer service administrator or sales administrator (or similar).

As a Customer Service Administrator / Sales Administrator, you will have excellent attention to detail and be a strong team player. Outstanding communication skills and a good telephone manner are also key.

Although not essential, experience of working in the pharmaceutical or medical sector would be a distinct advantage to your application. Experience of inputting customer orders using Sage 200 would also be beneficial.

To apply for the role of Customer Service Administrator / Sales Administrator, please apply via the button shown. If your skills and experience meet with this requirement, we will provide our client with your full details so that they can consider whether you may be suitable for the vacancy advertised. By submitting your application to us, you give express consent to us using your details for this purpose.

Additional Keywords: Customer Service Administrator, Sales Administrator, Customer Service, Customer Support Administrator, Client Services Administrator, Sales Administration, Sales Co-ordinator, Administrator, Administration, Admin, Sage 200.

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[Full-time] Client Support Engineer - JavaScript, HTML, XHTML, CSS - TERQE0702/MC at Webrecruit

2011-02-17 06:38:19

Location: Dublin
Description:

Client Support Engineer – JavaScript, HTML, XHTML, CSS
Dublin, Co Dublin
Up to €28,000 Plus Company Match Pension Scheme, 20 Days’ Holidays + Public Holidays, Education Assistance Programme

Our client is a leading developer of “out-of-the-box” enterprise web content management software. Their solutions enable medium and large sized organisations to improve the delivery and communication of information through various channels including websites, personalised portals, intranets, extranets and emerging media. An opportunity has now arisen for a Client Support Engineer to join their team.

This is the ideal role for a technical support professional with good technical skills looking to further their career with a leading company. The successful candidate will benefit from excellent career prospects.

As a Client Support Engineer, you will be tasked with providing a helpful and knowledgeable technical support service to customers by telephone and email.

As part of the client support team, your focus will be on recording and satisfying customer support queries, change requests and undertaking small development tasks. This hands-on technical role offers the ideal position to learn and use a wide range of technologies.

Your duties will include:

- Ensuring issues are attended to systematically, from initial logging until closure – Implementing any changes or small development tasks requested by clients or colleagues – Producing internal customer service related reports and documentation

To be considered for this position, you must have:

- Technical support experience, dealing with client queries and diagnosing technical problems – A degree in computer science or another IT-related discipline – Knowledge and/or experience of any of the following: web and database technologies, hardware and operating systems, Open Source solutions (such as Linux), HTML, XHTML, JavaScript, CSS, XML SQL, Unix, Apache, IIS or Perl

Additionally, as a Client Support Engineer, you must have strong communication skills, both verbal and written, with the ability to communicate at a variety of levels. Strong team working skills are also key.

To apply for the role of Client Support Engineer (JavaScript, HTML, XHTML, CSS), please apply via the button shown. If your skills and experience meet with this requirement, we will provide our client with your full details so that they can consider whether you may be suitable for the vacancy advertised. By submitting your application to us, you give express consent to us using your details for this purpose.

Additional Keywords: Client Support Engineer, JavaScript, HTML, XHTML, CSS, Technical Support Engineer, IT Technical Support Engineer, IT Support Engineer, Customer Support Technician, Support Analyst, Software Support Engineer, IT Support Analyst, Engineer, XML SQL, Unix, Apache, IIS, Perl.

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[Full-time] Customer / Technical Support Analyst – German Speaking - COLTS1103/MC at Web Recruit Ireland

2011-02-12 12:33:51

Location: Dublin
Description:

Customer Service Advisor / Technical Support Analyst – German Speaking
Dublin, Co Dublin
€24,000 – €34,000 DOE Plus 25 Days’ Holiday + Public Holidays

Our client is a leading global consumer products company. Focusing on oral care, personal care, household surface care, fabric care and pet nutrition, they sell their products in over 200 countries and territories around the world. An exciting opportunity has now arisen for a German speaking Customer Service Advisor / Technical Support Analyst to join their team.

This is the ideal role for a German speaking customer service or technical support professional from an IT background looking to develop their career with a leading global company. The successful candidate will benefit from fantastic scope for progression.

As a Customer Service Advisor / Technical Support Analyst, you will act as the key contact for all system problems and enquiries.

You will be responsible for responding to and troubleshooting these problems through discussions with IT service centre customers, providing problem recognition, research, resolution and follow up procedures. Your other duties will include:

- responding to users requests for information and assisting in problem resolution – maintaining contact with users on operational and production problems – following-up with site support teams and co-workers to ensure resolution and customer satisfaction – developing an in depth knowledge of IT support tools for monitoring and reporting

To be considered for this position, you must:

- have experience in a similar customer service advisor or technical support analyst role within an IT service centre or IT support environment – be fluent in English and German

Additionally, as a Customer Service Advisor / Technical Support Analyst, you will have strong customer focus and excellent communication skills. The ability to build and nurture relationships is also key.

Our client also has a preference for candidates with experience of supporting MS Operating Systems and products. A degree in computer science, IT, mathematics or engineering would also be beneficial.

To apply for the role of Customer Service Advisor / Technical Support Analyst (German Speaking), please apply via the button shown. If your skills and experience meet with this requirement, we will provide our client with your full details so that they can consider whether you may be suitable for the vacancy advertised. By submitting your application to us, you give express consent to us using your details for this purpose.

Additional Keywords: Customer Service Advisor, Technical Support Analyst, German, Bilingual, Customer Support Advisor, Support Technician, Technical Support Advisor, Customer Service, Technical Support, IT Support Analyst,IT Support.

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[Full-time] Customer Service Administrator / Sales Administrator - Sage 200 - MEDCS0903/MC at Webrecruit

2011-02-10 07:00:19

Location: Wicklow
Description:

Customer Service Administrator / Sales Administrator – Sage 200
Bray, Co Wicklow
Up to €28,000 DOE Plus VHI, Company Pension Scheme (after probationary period), 22 Days’ Holiday + Public Holidays

Your duties will include:

To be considered for this position, you must have:

- extensive experience as a customer service administrator or sales administrator (or similar) – experience of inputting customer orders using Sage 200

Although not essential, experience of working in the pharmaceutical or medical sector would be a distinct advantage to your application.

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[Full-time] Customer Support Engineer / Technical Support Engineer - TERQE0702/MC at Webrecruit

2011-02-08 13:45:08

Location: Dublin
Description:

Customer Support Engineer / Technical Support Engineer
Dublin, Co Dublin
Up to €28,000 Plus Company Match Pension Scheme, 20 Days’ Holidays + Public Holidays, Education Assistance Programme

As a Customer Support Engineer / Technical Support Engineer, you will be tasked with providing a helpful and knowledgeable technical support service to customers by telephone and email.

Your duties will include:

To be considered for this position, you must have:

- Technical support experience, dealing with client queries and diagnosing technical problems – A degree in computer science or another IT-related discipline

- Knowledge and/or experience of any of the following: web and database technologies, hardware and operating systems, Open Source solutions (such as Linux), HTML, XHTML, JavaScript, CSS, XML SQL, Unix, Apache, IIS or Perl

Additionally, as a Customer Support Engineer / Technical Support Engineer, you must have strong communication skills, both verbal and written, with the ability to communicate at a variety of levels. Strong team working skills are also key.

To apply for the role of Customer Support Engineer / Technical Support Engineer, please apply via the button shown. If your skills and experience meet with this requirement, we will provide our client with your full details so that they can consider whether you may be suitable for the vacancy advertised. By submitting your application to us, you give express consent to us using your details for this purpose.

Additional Keywords: Customer Support Engineer, Technical Support Engineer, IT Technical Support Engineer, IT Support Engineer, Customer Support Technician, Support Analyst, Software Support Engineer, IT Support Analyst, Engineer, HTML, XHTML, JavaScript, CSS, XML SQL, Unix, Apache, IIS, Perl.

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[Full-time] Customer / Technical Support Analyst - French, Italian, German - COLCA1102/MC at Web Recruit Ireland

2011-02-05 11:55:26

Location: Dublin
Description:

Customer Service Advisor / Technical Support Analyst – French, Italian, German Speaking
Dublin, Co Dublin
€24,000 – €34,000 DOE Plus 20 Days’ Holiday

Our client is a leading global consumer products company. Focusing on oral care, personal care, household surface care, fabric care and pet nutrition, they sell their products in over 200 countries and territories around the world. An exciting opportunity has now arisen for a French, Italian or German speaking Customer Service Advisor / Technical Support Analyst to join their team.

This is the ideal role for a German, Italian or French speaking customer service or technical support professional from an IT background looking to develop their career with a leading global company. The successful candidate will benefit from fantastic scope for progression.

As a Customer Service Advisor / Technical Support Analyst, you will act as the key contact for all system problems and enquiries.

To be considered for this position, you must:

- have experience in a similar customer service advisor or technical support analyst role within an IT service centre or IT support environment – be fluent in English and any of the following languages: French, Italian or German

Our client also has a preference for candidates with experience of supporting MS Operating Systems and products. A degree in computer science, IT, mathematics or engineering would also be beneficial.

To apply for the role of Customer Service Advisor / Technical Support Analyst (French, Italian, German Speaking), please apply via the button shown. If your skills and experience meet with this requirement, we will provide our client with your full details so that they can consider whether you may be suitable for the vacancy advertised. By submitting your application to us, you give express consent to us using your details for this purpose.

Additional Keywords: Customer Service Advisor, Technical Support Analyst, French, Italian, German, bilingual, Multilingual, Customer Support Advisor, Support Technician, Technical Support Advisor, Customer Service, Technical Support, IT Support Analyst, IT Support.

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